Refund policy
Last updated: November 11, 2026
30-day returns
You may request a mail return within 30 days after your order is delivered. We accept returns for defective products and changes of mind. For ordinary returns, items must be new and unused. Please include your order number or other proof of purchase when contacting us.
Arrange your return
Email info@oneofakindboutiqueca.com or call +1 310-658-4946 to arrange your return. We provide a free prepaid return label for you to download and print. We pay ordinary return shipping costs. There is no restocking fee.
Mail return address:
One Of A Kind Boutique
1132 Beaumont Avenue, Suite 101
Beaumont, CA 92223, USA
Damaged, defective or incorrect items
Please contact us if an item arrives damaged, defective or different from your order so we can arrange a return, replacement or other appropriate solution. Keep the item and packaging while we help resolve the issue.
Exchanges
We support exchanges. Contact us to arrange an exchange and confirm availability.
Refunds
After we receive your return, we will initiate your refund to the original payment method within 5 business days. Business days are Monday–Friday, excluding public holidays. Your bank or payment provider may take additional time to post the funds; the time we initiate a refund is different from the time it appears in your account.
Customer service
Tuesday–Saturday, 12:00 p.m.–5:00 p.m. Pacific Time (America/Los_Angeles). Closed Sunday and Monday. Emails are handled during these hours.
This policy does not limit rights you may have under applicable law.